Online Issue Tracker

Online Issue Tracker is a system that allows you maximum control over your projects with a simple visual interface that helps you have a grip on every person, every specification and every stage of the project, until completion is reached.

Why do companies need an Online Issue Tracker?

Most task and projects stretch on time. When tasks are done by more than 1 person, it is difficult and not cost efficient to call meetings even inside your own premises, imagine when you have o work with people in more than one place. The project and each process will go from one place to the other, backwards and forwards, being revised, updated, changed, etc, etc.

Online Issue Tracker is the tool you need to control your project and now at all times where the project is standing, who is working on what, all in a single screen.

Is it difficult to use?

Not at all. All our systems are created around usability. Blueball doesn't believe in systems that have to be studied for days until you can understand basic functions. If you cannot use it through basic simple logic and your prior experience with computers, then most probably you will not use it at all, therefore we fail on our pursue to satisfy our customers.

How can I trust it?

Our Online Issue Tracker was created to answer our own internal needs. Every day Blueball has to control projects using resources in many different countries, we needed a powerful, efficient, well thought tool that would help us to keep control over every single stage of our projects. This Online Issue Tracker did the job and it is still our main management tool both, internally as well as between us and our customers around the world.

Main characteristics:

• Multilingual
• Templatable
• Ajax / One screen system
• Multiproject
• Project modules / sections
• Teams / user
• Task priority
• Allow task scheduling
• Easy multiuser serialization / searching
• Check assignments by team member or unassigned
• Include time planning and time attendance
• Immediate excel downloading
• Code repository by project to preserve knowledge
• Stay - logged technology
• Task filtering by priority, assigned to, module, status, reported by, etc.

Want to know more? Please e-mail us.

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